When an accident happens, what matters most is getting drivers safely back on the road — and that starts with the claims experience. We’re proud to share that Wisconsin Mutual has been recognized nationally in the 2026 CRASH Network Insurer Report Card, earning a spot among the Top 20 auto insurers in the country and placement on the Insurer Report Card Honor Roll.
The annual CRASH Network Insurer Report Card is based on feedback from more than 1,100 collision repair shops nationwide. These repair professionals work directly with insurers every day and are uniquely positioned to evaluate how claims practices affect repair quality, customer service, and overall outcomes for motorists.
Out of 91 insurers evaluated, Wisconsin Mutual earned an overall B grade, reflecting consistent performance in claims handling practices that support quality repairs and a positive experience for policyholders after an accident.
CRASH Network’s survey goes beyond surface‑level satisfaction. Repair shops are asked to assess insurers on how their policies and practices influence the repair process — including communication, payment practices, adherence to manufacturer repair procedures, parts usage, and administrative efficiency.
Insurers that score well are those that prioritize doing repairs the right way, rather than focusing solely on cost savings. According to CRASH Network, top‑graded insurers distinguish themselves by supporting safe, high‑quality repairs and working collaboratively with repair professionals to achieve the best outcome for drivers.
This recognition reflects Wisconsin Mutual’s ongoing commitment to fair, straightforward claims handling and to supporting repair decisions that put safety and long‑term reliability first.
At Wisconsin Mutual, claims handling isn’t just about processing paperwork — it’s about helping people through stressful moments with clarity, respect, and care. Our claims team works closely with repair shops and policyholders to keep repairs moving while maintaining a strong focus on quality, safety, and communication.
Being named to the CRASH Network Insurer Report Card Honor Roll is meaningful because it comes directly from industry professionals who see the impact of claims practices firsthand. Their feedback reinforces the importance of an approach that values collaboration, consistency, and doing what’s right for our policyholders.
Third‑party evaluations like the CRASH Network Insurer Report Card provide an independent look at how insurers perform beyond marketing claims or internal metrics. We’re honored that Wisconsin Mutual’s approach to claims handling was recognized alongside leading insurers from across the country.
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