CAREERS

AI & Automation Intern

Flexible: Madison WI home office, remote, or hybrid

We're looking for a hands-on AI & Automation Intern to build the tools that take repetitive, manual work off our team's plate.

Our department leaders will work with this role to identify the processes that need automating. Your job is to build the solutions: AI tools, bots, and automated workflows that save real hours across underwriting, claims, agent relations, and back-office operations. You'll work directly with the people who do the work today, turn their process into something that runs on its own, and measure the time it saves.

This is a builder role. If you like taking a messy, manual task and making it disappear, we want to hear from you.

Auto Claims Representative - Appraiser

Madison WI - Home Office

An Auto Claims Appraiser/Vendor Liaison processes vehicle damage from initial contact through settlement.

Product Analyst

Madison, WI - Home Office - Some Remote Flexibility

We're looking for a hands-on Product Analyst to keep WMI’s policy forms, rates, and rules current, competitive and compliant.

At WMI, this person owns forms and filings across every line and works directly with the VP – Underwriting & Product Management. Much of the work happens in SERFF: researching what other carriers and the bureaus are filing, deciding what WMI should adopt, drafting the form and rule changes, and filing them with the departments of insurance. From there, the role sees each change through implementation to the policies agents issue.

This position can be filled as a Product Analyst or Senior Product Analyst, based on the selected candidate's experience. Both levels do the same work; the difference is how independently the person leads it.

Property Claim Desk Representative

Madison WI - Home Office

A Property Claim Desk Representative is responsible for handling insurance claims filed by policyholders and inspecting damages reported by policyholders.

Property Claims Representative

Eau Claire WI - Claims Office

A Property Claim Representative is responsible for handling insurance claims filed by policyholders and inspecting damages reported by policyholders.