Before the “Preferred Towing Program” is to be used it is essential for your policy to be in force and comprehensive and/or collision coverage applies to the damaged automobile described on your declaration page.
If the above is in force you can search the nearest city to your loss location and a call can be placed to that provider for the vehicle to be towed to either the nearest body shop, “Direct Repair Program Shop” or if undecided to your residence if in the general area of the loss.
If your tow is NOT accident related then towing coverage must show on your declarations page in regards to “Towing & Labor/Emergency Road Service Coverage”.
- Review the list below (alphabetically by city) for the closest towing provider to your loss.If there are none listed in the general area of your loss, bypass the program and look for a local tow company.
- Call the provider chosen, provide your insurance card for review if requested and have the vehicle towed per the criteria above in regards to body shop or residence.
- Follow the normal claims procedure from this point with information as to where the vehicle was taken.