When the Unexpected Happens, We’re Here

At Wisconsin Mutual, our claims process is built around real people and real support. From the moment you report a loss, our dedicated team works to guide you through each step with transparency, compassion, and prompt communication. We focus on making the process as smooth and stress‑free as possible, so you can get back to what matters most.

Your peace of mind is our priority—and we’re committed to covering your cares every step of the way.

Report All Claims to Your Agent

To ensure the fastest and most accurate support, please report all claims directly to your local insurance agent. Your agent will guide you through the process, gather the necessary details, and promptly initiate your claim on your behalf.

If you’re unable to reach your agent, you can also submit your claim using our online File a Claim form.

Weekend Emergency Claims

If you experience a claim emergency over the weekend, please call our 24/7 emergency claims line at (608) 575‑6242. We’re here to help when you need us most.

CLAIMS PROGRAMS


Direct Repair

Direct Repair Program

If your vehicle is damaged and you carry comprehensive and/or collision coverage, our Direct Repair Program makes the process smoother from start to finish. Simply choose one of our approved repair facilities to schedule repairs directly—helping you save time and streamline your claim experience.

Towing

Preferred Towing Program

If your vehicle is damaged and you carry comprehensive and/or collision coverage, our Preferred Towing Program provides fast, reliable assistance when you need it most. Simply select one of our approved towing providers to get your vehicle moved safely—helping you save time and keep your claim experience running smoothly.

Auto Glass

Auto Glass Program

If your windshield or auto glass is damaged and you carry comprehensive coverage, our Auto Glass Program makes filing a claim quick and hassle‑free. Simply contact our glass administrator to schedule a repair or replacement — helping you get back on the road with confidence and minimal disruption.

Rental

Preferred Rental Program

If you need a rental vehicle during a covered loss, our Rental Program—powered by our preferred partner, Enterprise—helps keep you moving without the hassle.

As a Wisconsin Mutual insured, you’ll enjoy waived 24‑hour notice requirements, access for youthful operators, and guaranteed discounted rates—even if your policy doesn’t include rental coverage. For assistance, simply reach out to your local Enterprise office, your insurance agent, or a Wisconsin Mutual claim representative.

Need more Information?

Find your agent today!